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WMATA BikeLink facilities only accept the BikeLink app. If there is a problem and you can't use the app to retrieve your bike, each parking space also has a keypad so you can enter a code to access the space.

The previous bike locker system was designed for long-term use by a single customer using physical keys.

The new locker program uses electronic lockers that can be rented on demand, eliminating the need for physical keys and allowing each locker to serve multiple users. The updated system also expands secure bicycle parking to stations that previously had none and introduces new security features based on research and user feedback.

Requirements:

  • Email address
  • Phone number
  • Valid credit/debit card (PayPal cash option coming soon)

Steps:

  1. Download the iOS / Android BikeLink app and sign in or sign up for an account.
  2. Before renting, add stored value to the account using the Account Balance button.
  3. Select a locker in the app, choose the length of rental, and tap “Start Rental & Open Door.”
  4. The selected locker’s door will automatically open.
  5. Park the rear wheel of the bicycle first.

The BikeLink smartphone app is required to park at WMATA’s Smart Bike parking facilities.

The WMATA program uses only the newest BikeLink equipment—none of which are compatible with BikeLink card or Transit Card access readers. All users must have a smartphone with the BikeLink app installed.

If you already have a BikeLink account, the BikeLink app draws from the same online account that powers Transit Card access.

> Note: BikeLink cards have value stored on the card itself and do not draw from the BikeLink Online account.

The keypad provides backup access in case you lose access to your mobile device and cannot use the BikeLink app. BikeLink support can provide a temporary access code via the keypad.

BikeLink lockers and secure bicycle docks located at WMATA stations have a 5-day maximum rental duration. After 5 days, property is considered abandoned. Other BikeLink locations may have different rules.

Lockers come in different sizes:

  • Standard lockers fit most adult-sized bikes.
  • Extra Large lockers offer more space for cargo bikes.

Locker size varies by location—check bikelink.org/maps for the types of lockers available at your location.

Bike parking is available on a first-come, first-served basis. Use the BikeLink app or website to see which lockers are currently occupied before arrival at your destination.

The locker will only be made available for rental once the app is in range of the lockers, so be sure to be in front of the desired locker before initiating a rental.

After an abandoned bike is removed, it will be taken to Metro’s Lost and Found and stored for 90 days. More details at wmata.com/lostandfound.

All Metro bike parking facilities are used at your own risk. Report any issues to BikeLink at support@bikelink.org.

In the event of a crime, contact MTPD 24 hours a day at 202-962-2121 to file a police report.

Yes.

The lockers are available to the public, as we strive to support patrons using any regional public transit.

No.

At this time, WMATA manages the Bike & Rides under a separate program. For access and information, visit the Bike & Ride page on WMATA’s website.

Reach out to support@bikelink.org or call (888) 540-0546 for app support or to report issues with the bike locker’s operation. More contact options and details are available on the BikeLink support page.

Yes.

  • Purchase a prepaid debit card with cash at a local shop and use it to fund your BikeLink account.
  • Coming soon: a checkout option to fund your BikeLink account using PayPal. PayPal offers 90,000+ retail locations nationwide to digitize cash.

Lockers are not intended for personal storage, but for patrons to store their human- and electric-powered vehicles, like bikes, e-bikes, scooters, skateboards, and yes—roller skates.

Allowed:

  • Parking of human- and electric-powered vehicles
  • Accessories, when stored with a complete vehicle

Not allowed:

  • Bike parts (without a complete bike)
  • General storage (boxes, luggage, etc.)
  • Gas-powered vehicles
  • Food

See the BikeLink User Agreement for more details.

Replacing all the bike lockers in the Metro system, and adding new secure bicycle docks, is a large project that will ramp up in 2026. Check wmata.com/bikes for updates.

WMATA is hard at work making it easier to ride to Metro. For more information, visit WMATA’s bike page at wmata.com/bikes.